LA v2 r i m cpb_att n | |
SELECT for Leasing Agents
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Survey Results for Roland
Example | |
ID: | |
Test Date: 11/28/2009 9:44:09 AM | |
Organization: Standard Reports | |
This Report Is Confidential
Use This Report To Make Good Decisions
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Roland Example
11/28/2009 9:44:09 AM
SELECT for Leasing Agents Results | ||||||||||||
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Random Response:A check for random responding. If Invalid, the candidate could not or did not read the test well enough to avoid responding randomly, and these results should not be used. |
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Integrity Index:A measure of the candidate's attitudes about personal integrity and work ethic. |
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Leasing Agent Math Score:A basic measure of the type of math and numerical reasoning skills required in the typical leasing agent job. |
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Performance Index:A measure of the traits associated with successful performance in this job. |
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Performance Sub-scale Analysis:The table presents the candidate's scores for each sub-scale of the Performance Index. Flagged areas should be probed in the interview. |
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Roland Example
11/28/2009 9:44:09 AM
SELECT for Leasing Agents Details | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Job Task Responses:
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Roland Example
11/28/2009 9:44:09 AM
SELECT for Leasing Agents Counterproductive Behaviors |
In this section, undesirable responses by the candidate to theft, job
commitment, work ethic, resistance to direction, safety, etc. questions
are presented. The total number of survey questions for each topic is
given in parenthesis. The candidate selected an undesirable response to
the following: |
JOB COMMITMENT (10 possible questions)
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Roland Example
11/28/2009 9:44:09 AM
SELECT for Leasing Agents Interview | ||||||||||||
Preparation:
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STEP 1: Open the InterviewHello, my name is ____________ and I'm the _____________ (your position). We're pleased that you are interested in this position. The purpose of this interview is to learn more about you and your work experiences. I will be asking you some questions about your previous experience, how you approach certain things, etc. You will probably see me jotting down some notes -- that's to help me remember better what you said after the interview is over. There are no correct or incorrect answers; what we want is to learn more about you. At the end, I'll leave some time to answer any questions you might have. If you are ready, we can begin. | ||||||||||||
STEP 2: Review the Application and Investigate Potential Problem Areas
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Example Questions:I see that you were unemployed from _____to _____. Please tell me about this period of unemployment.I see that you left your previous employer for personal reasons. Would you explain further? I noticed that you have changed jobs frequently in the recent past. Why? | ||||||||||||
STEP 3: Review Test Flags and Begin In-depth QuestionsWhile asking the following interview questions, be sure to listen and probe in the following areas:
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1. Tell me about your responsibilities in your previous (or current) job. Which did you like most and why? Also, which did you like the least and why? (Listen for relevant work experience and likes and dislikes that may or may not fit this job.) | ||||||||||||
2. Why are you considering leaving or why did you leave your current/last job? (Listen for reliability, job fit.) | ||||||||||||
3. What attracts you to this job with our company? Why? (Listen for a desire to work with people as well as an interest in your organization.) | ||||||||||||
4. How do you (or would you) try to show each customer or client that he or she is important? (Listen for positive attitude toward others.) | ||||||||||||
5. How do you (or would you) influence someone who does not seem to be interested in the apartments you have available? (Listen for ability to be assertive and persuasive, to overcome objections in a respectful manner.) | ||||||||||||
6. Tell me about a time when you had to deal with a very difficult and demanding person in your work. (Listen for maturity and an ability to handle frustration without becoming upset or emotional.) | ||||||||||||
7. Give me examples of how you handle work during hectic/busy times. How do you keep track of the things that need to be done? (Listen for responsibility and comfort with a demanding schedule.) | ||||||||||||
8. What type of supervisor do you like best? What are the kinds of things you like a supervisor to do for you? (Listen for both self-reliance and ability to accept direction from others.) | ||||||||||||
9. What would you like me to remember that will convince me (us) that you are the right person for this job? |
If you are still concerned about the Performance Flag areas, here are some additional questions to ask:Low Energy Level: Describe your preferred work pace. In what types of work situations would you like to be more energetic? (Listen for answers that suggest that the candidate can't handle the pace of the job, or can't self-start to get the job done.)Low Frustration Tolerance: Describe those aspects of previous jobs which have frustrated or irritated you. How does frustration on the job affect you? (Listen for responses that suggest a tendency to be easily affected by the ups and downs of the job or by personal circumstances.) Low Self Reliance: In your previous jobs, what types of decisions did you typically make? What issues were involved? How did you make your decisions? (Listen for a willingness to rely on self in making decisions versus a tendency to look to others to decide.) Please describe a recent situation for which you assumed personal responsibility for making a decision or taking an action. (Listen for indications of active pursuit of increased responsibility versus passive acceptance.) |
Roland Example
11/28/2009 9:44:09 AM
SELECT for Leasing Agents Interview | |||||||||||||||||||||||||||||||||||||||||||||
STEP 4: Conclude the InterviewThose are all the questions that I have for you. I appreciate the time that you have given to me. Is there anything that you would like to ask me? | |||||||||||||||||||||||||||||||||||||||||||||
STEP 5: Make the Hiring Decision
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Use the following checklist to guide your decision. Please indicate
your recommendation and write your comments in the appropriate
Recommendation box. In addition, write your initials in the Initials
column.
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